eCommerce Customer Support Services

eCommerce Customer Support

Our outsourced eCommerce online customer support services at SunTec India not only enable you to smoothly manage your customer interactions with unique and individualized assistance in real time but also help you positively impact your sales conversion and improve customer responsiveness and thereby retention.

Live Chat Support:

Your prospects and customers will always have questions pre and post sales process. 24/7 live eCommerce Contact representatives at SunTec India interact with your customers resolving their purchase issues or answering their information need on behalf of your company helping them complete their transaction, increase satisfaction and consequently build a loyal customer base.

Given our experience of over a decade in providing integrated eCommerce Solutions to our offshore clients across a range of eCommerce industry verticals, our team is in a vantage position to quickly and accurately offer product information, respond to shipping and returns questions, and ultimately help them gain more confidence in the product or service they are in the process of buying from you. Our Live Chat Support service extends to 24 hours a day allowing you to remain connected with your customers beyond your normal working hours.

eCommerce Telephone Support Services

eCommerce Customer Email Support

Learn more about the skills, competencies and hands-on-experience of our team of eCommerce Customer Support Services experts. Click here or email us at today to get benefited from our customized Email, Live Chat and Phone Support Services.

Client Speak

Thanks for the tremendous value that you and your team have created for us through your customer support services. I was absolutely impressed with your support team’s understanding of the issues and the promptness with which they respond to customer queries. You have not only helped us better meet our customer’s expectations but also cut costs by more than half. Thanks again for all your help.

Charles Dolan


Sporting Goods & Accessories Store


Our Clients