Solutions and Case Studies

Cast a quick glance on a few concise case studies wherein we provided eCommerce solutions to our clients, to gain insight into our problem solving skills and results driven approach.

A Case Study on eCommerce Cataloging for a Leading Marketplace

A well-established, leading online marketplace headquartered in USA, our client sells millions of items on a monthly basis across the world. Due to diversified and excessively high quantum of items and other seasonal additions, the client was on the lookout for an eCommerce catalog management partner who could help them with expert and speedy eCommerce store management and marketplace cataloging on a daily basis.

Read more...

A Case Study on eCommerce Product Description Writing for a Large Designer Home Accessories Firm in the US

Our client, an Internet retailer of lighting and home accessories and décor had just come up with a new website to give an added thrust to their home accessories, lighting and furniture sales and revenue generation efforts. The client needed an eCommerce management team to help write unique and compelling product descriptions to define and portray their current inventory of items.

Read more...

With quick and Responsive Email Customer Support Service, SunTec Helps Its Client Manage Better Customer Relationship

Benefits

  • Prompt response to queries raised by the customers and update on their order information
  • Customers can benefit from valuable information regarding replacements, rebates & refunds
  • Cutting down on time taken to address customers queries to as low as a few hour thus making them feel properly assisted and valuable
  • Decline in customer grievances, costs, along with improved ecommerce customer relationship management.

Read more...

Through its Competitor Prices Tracking on eBay, SunTec Supports Its Client Maintain a Competitive Edge

Benefits

  • Regularly monitoring the competitors' prices and accordingly adjusting the client’s prices at a specified lower base so that the client can maintain a low-cost leader position on eBay
  • Precise and detailed price tracking allows client to analyze the pricing trends by competitor and by product as per the matching criteria
  • Minimized lead time along with absolute precision and validation in scanning listings and repricing the items to stay ahead of the competition

Read more...

SunTec India’s Integrated eCommerce Marketing Solutions Maximizes Client’s ROI

Client: Smart Images
Website: www.smartimages.com
Business: Online retailer of Digital Imaging Software & Hardware

Client Background

Established in 2008, Smart Images offers extensive solutions for imaging and photography essentials, including wide-format printers, imaging software, monitors, colour management solutions and graphics tablets. Operated by a team of expert photography professionals, Smart Images offers its customers support and guidance in making their business decision along with competitive pricing.

Client Requirements

Mired by economic downturn and tough competition from other Digital Imaging Software & Hardware retailers, our client, ‘Smart Images’ wanted to achieve visibility and maximize their revenue. To enhance their online outreach to their prospective customer pool, client sought to offer a superior user experience to individuals visiting and buying imaging tools and software, minimize abandoned shopping carts and enhance their overall sales conversion ratio.

Read more...

Custom and Bespoke eCommerce Website Design by SunTec India Aids Client Competitively Position Itself.

Client: Nursery In Style
Website: www.nurseryinstyle.com
Business: Online baby store offering high quality nursery furniture and baby gear.

Client Background

The client, ‘Nursery In Style’ features modern baby furniture pertaining to the nursery of infants and kids. ‘Nursery In Style’ specializes in extensive selection of baby crib bedding with matching nursery furniture, designer diaper bags, baby gear such as strollers, baby carriers, etc. The client offers incredible shopping experience and value for money to their customers.

Client Requirements

Our client, ‘Nursery In Style’ sought an eCommerce store with all the features prevalent in modern eCommerce websites at a reasonable cost. Since the eCommerce Store was targeted at young parents, the client wanted the website to be vivacious, colourful and aesthetically designed with a simple and predictive navigation to engage their customers.

The client wanted to display the store’s items through a catalogue system and integrate it with a dedicated order processing system and payment gateway.

Read more...

SunTec augments client’s performance by rendering expert Yahoo catalog management services

Client: Designer Plumbing Outlet
Website: www.designerplumbingoutlet.com
Business: Online Plumbing Products Retailer offering kitchen and bathroom fixtures, fittings and accessories

Client Background

The client, Designer Plumbing Outlet, has been around for eleven years. Based in Jupiter, Florida it deals in finely crafted sinks, faucets and other bathroom accessories. Shoppers visit the client’s eStore not just because of the quality of its offerings, but also because the site provides them expert guidance in selecting the right bathroom accessories and plumbing supplies. DPO has always enjoyed high ratings and is a popular store on Yahoo, Shopping.com and Nextag.

Client Requirements

The client was searching for a service provider who could perform product data entry upon their online Yahoo Store. The client wanted us to capture and enter vast quantities of product data from manufacturers’ and retailors’ websites. It included product features, images and product descriptions. Besides, there were also 50,000 SKUs to be entered in the designated fields of a .CSV sheet. While performing product data entry, the client also expected us to edit his product images and modify his product descriptions to ensure that they are one hundred per cent unique.

Read more...

Suntec India’s Accurate and Speedy Product Upload Improves Client’s Performance

Client:Floor My Place
Website: www.floormyplace.com
Business:Online retailer of Modern Rugs, Bamboo Wood and Laminate Flooring

Client Background

The client, Floor My Space, has been a flooring retailer since 1995 and deals in hardwood, rug flooring, carpet, bamboo and tiles. The client’s eStore, www.floormyplace.com , is very popular with shoppers seeking to buy excellent flooring material at competitive prices.

Client Requirements

The client, the owner of Floor My Space, wanted us to populate his online store with product data quickly and accurately. Besides catalogs, we were also required to capture product data from the manufacturers’ websites. Alongside product data, the client wanted us to upload and edit product images, add product meta titles and write unique product descriptions. All the product data had to be entered in Excel Spreadsheets.

Read more...

Case Study on Web Content and Catalog Processing Services

Client: BlueLake Jewelry
Website: www.bluelakejewelry.com
Business: Online store for fine jewelry featuring niche selection

Client Requirements

Our client, BlueLake Jewelry (www.bluelakejewelry.com), wanted us to enter their product data upon their website via a graphical interface. We had to manually enter the product data after capturing it from the manufacturers’ websites. Besides, we also had to enter product descriptions in the HTML format.

Read more...

Client Speak

Our relationship with SunTec India eCommerce Solutions started in a small way with a Yahoo Data Entry job, way back in 2005. Ever since then, we have already partnered over 2 large eCommerce website development projects. It’s a personal pleasure for me to see that SunTec India has grown and has gradually emerged as an end-to-end eCommerce solutions provider responding to all my retailing needs right from setting up my online store to adding extensions and working on optimizing my store. In fact, I would not have even begun listing on comparison shopping engines like Google Product Search or selling in marketplaces like eBay or Amazon, had it not been for their sound advice.

I much appreciate their support over all these years, especially for freeing me to focus on my core business.

Richard Greene

President,

Leading Home Appliances Co., UK

Read More...

Our Clients